Informatics Research Seminar: The Community Care of North Carolina Informatics Center: a public-private partnership in information support for the care of vulnerable populations

April 4 @ 4:00 – 5:00 pm


Speaker: Annette DuBard, MD, MPH
Presented from Duke University

Broadcast Link: Seminar



The Community Care of North Carolina “Informatics Center” is an electronic data exchange infrastructure maintained in connection with health care quality initiatives for the State of North Carolina. Data includes Medicaid and Medicare claims as well as real-time data from 52 hospitals, lab results from lab service providers, and information collected from the primary care medical record, care managers, and patients. Information is accessed by 14 regional Community Care networks and participating providers to identify patients in need of care coordination; to facilitate disease management, population management, and pharmacy management initiatives; to enable communication of key health information across settings of care; to monitor cost and utilization outcomes; and to monitor quality of care and provide performance feedback at the patient, practice, and network level. This informatics framework is supporting primary care medical home and population management efforts statewide for over 1.5 million Medicaid, dual eligible, and HealthChoice recipients, as well as uninsured and commercially insured populations in several counties.


Dr. Annette DuBard has been working with North Carolina Medicaid and the Community Care of North Carolina program since 2006, on quality improvement initiatives related to preventive services, chronic disease management, hospital transitions, and care coordination for Medicaid recipients with complex healthcare needs. As Director of Informatics, Quality, and Evaluation for North Carolina Community Care Networks, she now oversees information systems and analytical services to support targeted case management; to promote the delivery of evidence-based care in primary care practices; to monitor quality, utilization, and cost outcomes; and to facilitate care coordination and quality improvement activities at the community level. Dr. DuBard earned her B.A. from Rhodes College and M.D. from the Johns Hopkins University School of Medicine. She completed family medicine residency at the University of North Carolina Chapel Hill, and spent several years in full-time community health center practice before returning to UNC to complete preventive medicine residency and an MPH in Health Policy and Administration. She is a fellow of the UNC Sheps Center for Health Services Research.