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Informatics Research Seminar: CCNC’s Experience with Optimizing ROI from Care Management

February 15, 2017 @ 4:00 pm - 5:00 pm UTC+0

Speaker: Carlos Jackson, PhD
Presented from NCCU

Broadcast Link: SEMINAR

The Informatics Research Seminar Series is sponsored by Duke University and a collaboration with UNC-Chapel Hill, NCCU, UNC-Charlotte, and ECU. This series explores key areas in Health Informatics and include research results, overview of programs of research, basic, applied, and evaluative projects, as well as research from varied epistemological stances.


This presentation will demonstrate how care management data in Community Care of North Carolina (CCNC) can be used to identify clinical opportunities that have the highest yield from complex care management.


Carlos Jackson, PhD is the director of program evaluations at the CCNC. He has over 15 years of experience as a health services researcher and is a thought leader in the use of administrative data to answer timely policy-relevant questions. He has published widely on the effectiveness of complex care management including programs for inpatient transitional care and super-utilizers of the emergency room. Dr. Jackson is an expert on designing evaluations that take into account clinical risk as well as programmatic differences. He is particularly skilled at helping programs identify pockets of opportunity where patients benefit the most from care management. He has been instrumental in helping the CCNC transform their care management programs into a robust, award-winning program with demonstrated return-on-investment. Dr. Jackson spent 5 years at the New York State Psychiatric Institute at Columbia University in New York City prior to moving to North Carolina.


February 15, 2017
4:00 pm - 5:00 pm
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