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Informatics Research Seminar: Barriers and Facilitators for Telehealth Implementation

January 9 @ 4:00 pm - 5:00 pm EST

Speaker: Saira N. Haque, PhD, MHSA

Presented from Duke

Broadcast Link: Seminar


Dr. Haque will present preliminary results from an evaluation of eight frontier critical access hospitals (CAHs) in the midst of a CMS-funded demonstration program to provide cost-based reimbursement for providing access to telehealth services. Researchers reviewed applications and progress reports for the demonstration program and conducted in-person site visits. Barriers to implementation included the availability of distant providers, workflow challenges and provider acceptance. The main facilitator to implementation was external support, including additional funding and resources. Lessons learned from this study can be used to inform other telehealth implementations in rural settings.


Saira N. Haque, PhD, MHSA, FAMIA is a senior health informaticist in RTI International’s eHealth, Quality and Analytics Division where she oversees the telehealth research portfolio.  Dr. Haque has held many leadership roles in mixed-methods evaluations, policy analysis, case study development, and workflow analysis for clients such as the CDC, CMS, AHRQ, ONC, vendors and states.  Her areas of interest are the use of technology to address behavioral health including substance use disorders, health information exchange, public and population health, and the intersection of technology and organizations. Her background includes a variety of consulting, research and operations positions for provider organizations and health plans.  Dr. Haque holds a Master of Health Services Administration from the University of Michigan-Ann Arbor School of Public Health and a PhD in Information Science and Technology from Syracuse University.



January 9
4:00 pm - 5:00 pm
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