Informatics Research Seminar: How to Make Healthcare IT More Useful to Clinicians and Meaningful for Clinical Care

 September 4 @ 4:00 – 5:00 pm


Speaker: Ross Koppel, PhD, FACMI
Presented from Duke University

Broadcast Link: Seminar



The session will discuss the origins of healthcare IT policies and suggest remedies for several of the challenges faced by providers, informaticians and those concerned with improving patient safety and EHR usability.  Professor Koppel will present examples of current healthcare IT, illustrating issues of usability, interoperability, and data standards—or lack thereof. The session will also discuss the process of seeking improvements to software and cover ways of improving interactions with vendors.  Recommendations to benefit implementation and continuing quality improvement will be offered and discussed.


Dr. Koppel is a leading scholar of healthcare IT and of the interactions of people, computers and workplaces. His articles in JAMA, JAMIA, Health Affairs, NEJM, etc. are considered seminal works in the field. Professor Koppel is on the faculty of the Sociology Department, University of Pennsylvania and on the faculty of Penn’s Medical School. He is the Principal Investigator of Penn’s Study of Hospital Workplace Culture and Medication Error and is a co-investigator of Penn’s National Science Foundation Project on Safe Cyber Communication and Smart Alerts in Hospitals. Dr. Koppel is also the Internal Evaluator of Harvard Medical School’s project to create a new HIT architecture. At Harvard, Koppel is also a regional PI for the FDA-sponsored study of EHR interfaces and medication errors.

Dr. Koppel served on the IOM and AMIA task forces to study HIT’s usability and safety, and has coauthored reports with those groups. He is the immediate past chair of the Evaluation Working Group at the American Medical Informatics Association.

Professor Koppel focuses on the use of computer system in situ.  His work combines ethnographic research, extensive statistical analysis, surveys, and usability studies. Recently he coauthored the AHRQ Guide to reducing unintended consequences of HIT, His newest book, First Do Less Harm: Confronting the Inconvenient Problems of Patient Safety (Cornell Univ. Press,) was recently published.  Dr. Koppel has been at the University of Pennsylvania for 21 years. For the past five years he has also worked the medical informatics group at Harvard’s Brigham and Women’s Hospital and Boston Children’s Hospital.