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Informatics Research Seminar: An Interface-Driven Analysis of User Behavior of an Electronic Health Records System- Quantifying the Effect on Mental Effort and Performance
September 19 @ 4:00 pm - 5:00 pm EDT
Speaker: Prithima Reddy Mosaly, PhD, MHA
Presented from UNC-CH
Broadcast Link: Seminar
EHRs offer the potential to improve patient care by efficiently and effectively providing information that is critical for clinical decision making. However due to poor usability, inefficient integration with workflows, and suboptimal training, EHRs also created unintended consequences for patient safety. Healthcare providers in today’s complex environment find themselves in various situations that change their workload every moment. To maintain an optimal performance level, healthcare providers regulate their behavior or adaptable strategies of cognitive resource allocation to cope with increased demands (e.g., due to interaction with sub-optimal EHRs) to mitigate workload required to perform the task. Our research is focused on assessing providers’ interaction behavior to better understand the relationship between workload and performance.
Prithima Reddy Mosaly, PhD, MHA, is a Research Assistant Professor in the Division of Healthcare Engineering in the Department of Radiation Oncology at the University of North Carolina at Chapel Hill. She is an expert in Human Factors and Ergonomics and has applied both valid and developed new methods to better understand physicians’ behavior during interaction with electronic health record (EHR systems).